Shipping Details

At OralClear.store, we strive to deliver your order as quickly and safely as possible. Please read the information below to understand our shipping process.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.

Domestic Shipping (Australia)

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5–8 business days	Calculated at checkout
Express Shipping	2–3 business days	Calculated at checkout
Free Shipping	5–8 business days	Free on orders over $50 AUD

International Shipping

We ship to most countries worldwide. International delivery times and costs vary depending on the destination.

Region	Estimated Delivery Time	Cost
New Zealand	5–10 business days	Calculated at checkout
Asia (incl. Vietnam, Singapore, etc.)	7–15 business days	Calculated at checkout
United States & Canada	10–20 business days	Calculated at checkout
Europe	10–20 business days	Calculated at checkout
Rest of World	14–30 business days	Calculated at checkout

Note: International delivery times are estimates and may vary due to customs processing, local postal services, or other factors outside our control.

Customs, Duties & Taxes

For international orders, customs duties, taxes, and import fees may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend checking with your local customs office for more information before placing an order.

Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number. You can use this number to track your order via the carrier's website. Please allow up to 24 hours for tracking information to become active.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please first check your tracking information. If the package appears to be lost or significantly delayed, contact us at support@OralClear.store and we will investigate the matter with the carrier on your behalf.

Incorrect Shipping Address

Please ensure your shipping address is correct at the time of checkout. OralClear.store is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your address, please contact us immediately at support@OralClear.store before your order is dispatched.

Contact Us

If you have any questions about shipping, please don’t hesitate to reach out:
📧 support@OralClear.store